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Refund Policy

Returns

Items are eligible for return if unopened and in the same condition as received within 15 days of initial purchase. Items must be in original packaging and unopened.

To return an item, a receipt or proof of purchase is required.

Once the return is received and inspected, we will send a confirmation email to notify you that we have received the item.
If approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment, within 5-14 business days.

Sale items

Only regular priced items may be refunded. Items purchased on sale are final.

Exchanges

Items that are defective or damaged upon arrival may be eligible for exchange.
Email us at returns@chironbiosciences.com to resolve any issues regarding damaged or defective items.

Shipping costs are non-refundable. If you request a refund, the cost of return shipping will be deducted from the refund.